Privacy Policy

Last updated: January 26, 2025

1. Information We Collect

Personal Information

When you use Build with Kai, we may collect the following personal information:

  • Email address (for account creation and communication)
  • Name (optional, for personalization)
  • Business information you provide in the questionnaire
  • Skills, interests, and goals you share with our AI
  • Payment information (processed securely through Stripe)

Usage Information

We automatically collect certain information about how you use our service:

  • Device information (browser type, operating system)
  • Usage patterns and feature interactions
  • IP address and general location
  • Session duration and page views

2. How We Use Your Information

We use your information to:

  • Generate personalized business plans and recommendations
  • Create custom visual assets and marketing materials
  • Provide customer support and respond to inquiries
  • Send important updates about your business plan generation
  • Improve our AI algorithms and service quality
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We work with trusted third-party services (OpenAI for AI processing, Supabase for data storage, Stripe for payments) who assist in providing our service
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger or acquisition, user information may be transferred as part of the business assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • All data is encrypted in transit and at rest
  • We use secure, industry-standard hosting providers
  • Access to personal data is limited to authorized personnel only
  • We regularly review and update our security practices
  • Payment information is processed securely through Stripe and never stored on our servers

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@buildwithkai.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for the service to function properly
  • Analytics Cookies: Help us understand how users interact with our service
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser, though disabling certain cookies may affect functionality.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Generally, we retain account information for as long as your account is active. Generated business plans and assets are kept for your access unless you request deletion.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@buildwithkai.com

Address: Build with Kai, Privacy Officer

We will respond to your inquiry within 30 days.